:Base msn.hlp>proc4
:Title The Microsoft Network Help
:Index MSN Bulletin Board Help =msnbbs.hlp
:Index MSN Chat Help =msnchat.hlp
:Index MSN Mail Help =msnmail.hlp
:Index MSN Internet Help=msnint.hlp
:Index Common Help =common.hlp
:Index MSN Member Support Help =msnpss.hlp
:Link windows.hlp           ; needed for troubleshooters
1 Introducing The Microsoft Network
2 What you can do on MSN =WhatIsMarvel@msnint.hlp>overview
2 How to find services =AccessMethods@msn.hlp>overview
2 Where to learn more about MSN =WhenNeedHelp@msn.hlp>overview
2 How MSN works=HowMSNWorks@msn.hlp>overview
2 How to become an independent content provider =BecomingInformationProvider@msn.hlp>overview
2 Becoming a Member
3 Member ID and password guidelines=IDPasswordGuidelines@msn.hlp>overview
3 Understanding the billing statement =UnderstandingBilling@msn.hlp>overview
2 Communicating Online
3 Guidelines for communicating online =GuidelinesForCommunicating@msn.hlp>overview
3 Expressing emotions and gestures =ConveyingEmotionsGestures@msnchat.hlp>overview
2 Using Chat
3 Chat overview =ChatOverview@msnchat.hlp>overview
3 Chat window=TheChatWindow@msnchat.hlp>overview
2 Using Bulletin Boards
3 Bulletin board overview =BBSOverview@msnbbs.hlp>overview
3 BBS window =BBSFilesWindow@msnbbs.hlp>overview
3 Copying files to and from a bulletin board =CopyingToFromBBSOverview@msnbbs.hlp>overview
3 Working with the file transfer queue =BBFTQ@msnbbs.hlp>overview
2 Using E-mail
3 E-mail overview =MSNAndExchange@msnmail.hlp>overview
3 Internet addressing conventions =InternetAddressConventions@msnmail.hlp>overview
5 Sending and reading attachments over the Internet = SendReceiveAttachmentsNewsgroups@msnint.hlp>overview
2 Using the Internet
3 MSN Internet features=MSNInternetFeatures @msnint.hlp>overview
3 Getting help with the Internet=GetHelpInternet@msnint.hlp>overview
3 Internet addressing conventions =InternetAddressConventions@msnmail.hlp>overview
4 What is an Internet newsgroup? =OverviewNetnews@msnint.hlp>overview
4 Before you use Internet newsgroups=BeforeUseNewsgroups@msnint.hlp>overview
4 Posting and replying to Internet newsgroup messages =PostReplyNewsgroup@msnint.hlp>overview
4 Sending and reading attachments over the Internet =SendReceiveAttachmentsNewsgroups@msnint.hlp>overview


2 Definitions 
3 Glossary =glossary@msn.hlp>overview
1 How To...
2 Become a Member
3 Signing up to become a member =SigningUp@msn.hlp>proc4
3 Displaying your membership agreement=ServiceAgreementOverview@msn.hlp>proc4
3 Signing up more than one member on one computer=MoreThanOne@msn.hlp>proc4
3 Troubleshooting signup and access problems=SignupProblems@msnpss.hlp>proc4
3 Changing Member Information
4 Changing your member information =CreatingModifyingPersonalProfile@msnmail.hlp>proc4
4 Canceling your membership =TerminatingYourMembership@msn.hlp>proc4
3 Changing Billing Information
4 Displaying your current or previous bill =DisplayingCurrentBilling@msn.hlp>proc4
4 Requesting automatic notification of charges =NotificationOfCharges@msn.hlp>proc4
4 Viewing, changing, or canceling subscriptions=PricingPlan@msn.hlp>proc4
4 Changing your payment method or billing information =ChangingPaymentMethod@msn.hlp>proc4
4 Reporting billing errors or requesting credit =ReportingBillingErrors@msn.hlp>proc4
2 Connect to The Microsoft Network
3 Connecting to MSN =Connecting@msn.hlp>proc4
3 Troubleshooting signup and access problems=SignupProblems@msnpss.hlp>proc4
3 Changing Connection Settings
4 Changing your password =ChangingPassword@msn.hlp>proc4
4 Changing MSN access numbers =ChangingAccessNumbers@msnint.hlp>proc4
4 Getting the latest access numbers=GettingAccessNumbers@msnint.hlp>proc4
4 Changing your modem settings =ChangingModemSettings@msn.hlp>proc4
4 Disabling call waiting =DisablingCallWaiting@msn.hlp>proc4
3 From Two Computers or Places
4 Using MSN from two computers=UsingMSNTwoComputers@msn.hlp>proc4
4 Using MSN from more than one location=UsingMSNDifferentLocations@msn.hlp>proc4
3 Disconnecting
4 Disconnecting from MSN =SigningOff@msn.hlp>proc4
4 Disconnecting from MSN automatically =SettingAutomaticDisconnect@msn.hlp>proc4
3 Connecting from Different Computers or Places
2 Find Your Way Around
3 Finding a service using the Find command=FindService@msn.hlp>proc4
3 Choosing from a category of subjects =FindingSubjects@msn.hlp>proc4
3 Going to one of your Favorite Places =GoingToFavoritePlaces@msn.hlp>proc4
3 Returning to Home Base=DisplayingHomeWindow@msn.hlp>proc4
3 Using a shortcut to go to a service =ActivatingCallingCard@msn.hlp>proc4
3 Using a Go word to go to a service =UsingGoWords@msn.hlp>proc4
2 Organize Services You Use Frequently
3 Adding an icon to your Favorite Places folder=AddingToFavoritePlaces@msn.hlp>proc4
3 Creating a shortcut =CreatingCallingCard@msn.hlp>proc4
3 Copying or moving a shortcut =CopyingCallingCards@msn.hlp>proc4

2 Use Chat 
3 Entering a chat room =EnteringAChatRoom@msnchat.hlp>proc4
3 Sending a message to a chat =ContributeToConversation@msnchat.hlp>proc4
3 Displaying information about a chat member=DisplayChatMembersProfile@msnchat.hlp>proc4
3 Customizing the Chat Window
4 Ignoring a member's messages =FilteringMembersComments@msnchat.hlp>proc4
4 Enabling or disabling notifications about other members =EnablingDisablingAnnouncements@msnchat.hlp>proc4
4 Showing or hiding spectators in the member list =ShowingHidingSpectators@msnchat.hlp>proc4
3 Saving a Record of a Chat
4 Saving a record of a chat =SavingConversation@msnchat.hlp>proc4
4 Printing a chat history =PrintConHistory@msnchat.hlp>proc4
4 Clearing a chat history =ClearingConversationsComments@msnchat.hlp>proc4
3 Tips and Tricks for Using Chat 
4 Frequently asked questions about chat=FAQChat@msnpss.hlp>overview
4 Displaying details about a chat =DisplayingServicesProperties@msn.hlp>proc4
4 Restricting access to a service=PreventAccessBBS@msn.hlp>proc4
4 Contacting a chat host=ContactingChatHost@msnchat.hlp>proc4
4 Reporting inappropriate online behavior=ReportingOnlineOffenses@msn.hlp>proc4
2 Use Bulletin Boards 
4 Entering a bulletin board =EnteringBBS@msnbbs.hlp>proc4
3 Reading Messages
4 Opening a message=DisplayBBSMessage@msnbbs.hlp>proc4
4 Moving between messages=NavigatingBBSThread@msnbbs.hlp>proc4
4 Reading messages offline=ReadBBSMessageOffline@msnbbs.hlp>proc4
4 Printing a message=PrintingBBSMessage@msnbbs.hlp>proc4
4 Deleting a message=DeletingBBSMessage@msnbbs.hlp>proc4
4 Changing How the Message List Looks
5 Switching views in the BBS window =ChangeBBSWindowViews@msnbbs.hlp>proc4
5 Marking messages as read or unread=MarkingIndividualArticlesReadUnread@msnbbs.hlp>proc4
5 Displaying new messages in the BBS window=DisplayCurrentMessages@msnbbs.hlp>proc4
5 Sorting messages in the BBS window =SortingBBSMessagesFiles@msnbbs.hlp>proc4
5 Expanding and collapsing conversations=ExpandingCollapsingBBSConversations@msnbbs.hlp>proc4
3 Posting and Replying to Messages
4 Composing and posting a message=ComposingPostingBBSMessage@msnbbs.hlp>proc4
4 Composing messages offline=ComposeBBSMessageOffline@msnbbs.hlp>proc4
4 Posting a reply to a message=ReplyingBBSMessageEMail@msnbbs.hlp>proc4
4 Replying to a message by e-mail =ReplyingBBSMessageviaEMail@msnbbs.hlp>proc4
4 Formatting text in a message=FormattingText@msnbbs.hlp>proc4
4 Forwarding a message by e-mail=ForwardingBBSMessageEMail@msnbbs.hlp>proc4
3 Copying Files to and from a Bulletin Board
4 Displaying information about a file before copying it =DisplayingAttachments@msnbbs.hlp>proc4
4 Copying files from a bulletin board =DownloadingFiles@msnbbs.hlp>proc4
4 Copying files to a bulletin board =UploadingFiles@msnbbs.hlp>proc4
4 Working with Files in the Transfer Queue
5 Holding files in the transfer queue =PausingFilesInQueue@msnbbs.hlp>proc4
5 Removing files in the transfer queue =RemovingFilesInQueue@msnbbs.hlp>proc4
4 Disconnecting automatically after file transfer =TransferAutoDisconnect@msnbbs.hlp>proc4
4 Changing Settings for the Transfer Queue
5 Changing the destination folder =ChangeDefaultFolder@msnbbs.hlp>proc4
5 Changing the compressed file options =ChangingCompressionStatusDownloading@msnbbs.hlp>proc4
5 Holding or transfering files automatically =ChangeQueueDefault@msnbbs.hlp>proc4
3 Tips and Tricks for Using Bulletin Boards
4 Frequently asked questions about bulletin boards=FAQBBS@msnpss.hlp>overview
4 Displaying details about a bulletin board =DisplayingServicesProperties@msn.hlp>proc4
4 Displaying information about message senders=DisplayBBSSenderProfile@msnbbs.hlp>proc4
4 Using the keyboard to navigate among messages=KeyboardBBS@msnbbs.hlp>overview
4 Restricting access to a service=PreventAccessBBS@msn.hlp>proc4
4 Contacting a bulletin board manager =ContactingBBSManager@msnbbs.hlp>proc4
4 Reporting inappropriate online behavior=ReportingOnlineOffenses@msn.hlp>proc4
2 Use E-mail
3 Composing and Addressing Messages
4 Sending a message=ToSendAMessage@msnmail.hlp>proc4
4 Addressing a message using the address book =AddressingMessages@msnmail.hlp>proc4
4 Formatting text in a message=ToFormatTextInAMessage@msnmail.hlp>proc4
4 Inserting a file in a message=ToSendAFileWithAMessage@msnmail.hlp>proc4
4 Composing messages offline=GettingIntoMailCompose@msnmail.hlp>proc4
4 Creating a personal address book =CreatingPersonalAddressBook@msnmail.hlp>proc4
4 Sending E-mail over the Internet
5 Sending e-mail over the Internet =SendingMailInternet@msnmail.hlp>proc4
5 Addressing e-mail to an America Online user =AOL@msnmail.hlp>proc4
5 Addressing e-mail to a Prodigy user =Prodigy@msnmail.hlp>proc4
5 Addressing e-mail to a CompuServe user =CompuServe@msnmail.hlp>proc4
3 Receiving and Replying to Messages
4 Checking your Inbox for new e-mail =CheckingYourInbox@msnmail.hlp>proc4
4 Saving an attachment you receive =ToSaveAFileYouReceiveInAMessage@msnmail.hlp>proc4
4 Replying to a message =ToReplyToAMessage@msnmail.hlp>proc4
4 Forwarding e-mail =ForwardingMailYouReceive@msnmail.hlp>proc4
4 Reading messages offline=GettingIntoMail@msnmail.hlp>proc4
4 Receiving e-mail over the Internet =ReceivingMailInternet@msnmail.hlp>proc4
4 Sending and reading Internet e-mail with attachments= SendReceiveAttachmentsNewsgroups@msnint.hlp>overview
3 Previewing Messages
4 Previewing messages =PreviewMail@msnmail.hlp>proc4
4 Moving or copying messages to your computer =SelectCopyRemotePreview@msnmail.hlp>proc4
4 Copying all messages to your computer=TransferAllRemotePreview@msnmail.hlp>proc4
4 Deleting messages =DeleteMessagesRemotePreview@msnmail.hlp>proc4
4 Customizing e-mail download options =CustomizingMailOptions@msnmail.hlp>proc4
3 Storing and Organizing Messages
4 Creating a folder =ToCreateAFolder@msnmail.hlp>proc4
4 Moving or copying items =ToMoveOrCopyItemsToOtherFolders@msnmail.hlp>proc4
4 Deleting messages =DeletingMail@msnmail.hlp>proc4
4 Sorting messages =ToSortMessagesInAFolder@msnmail.hlp>proc4
4 Grouping messages =ToGroupMessagesByProperties@msnmail.hlp>proc4
4 Filtering messages =ToFilterTheContentsOfAFolder@msnmail.hlp>proc4
4 Creating and saving a folder view =ToCreateAndSaveAFolderView@msnmail.hlp>proc4
3 Tips and Tricks for Using E-mail
4 Frequently asked questions about e-mail=FAQMail@msnpss.hlp>overview
4 Displaying information about an e-mail user=FindingOtherMembers@msnmail.hlp>proc4
4 Searching for a member while using e-mail=FindingOtherMembersUsingConditions@msnmail.hlp>proc4
4 Customizing e-mail download options =CustomizingMailOptions@msnmail.hlp>proc4
4 Reporting inappropriate online behavior=ReportingOnlineOffenses@msn.hlp>proc4
2 Use the Internet
3 Using E-mail on the Internet
4 Internet addressing conventions=InternetAddressConventions@msnmail.hlp>overview
4 Sending e-mail over the Internet =SendingMailInternet@msnmail.hlp>proc4
4 Receiving e-mail over the Internet =ReceivingMailInternet@msnmail.hlp>proc4
4 Sending and reading attachments over the Internet =SendReceiveAttachmentsNewsgroups@msnint.hlp>overview
4 Addressing e-mail to an America Online user =AOL@msnmail.hlp>proc4
4 Addressing e-mail to a Prodigy user =Prodigy@msnmail.hlp>proc4
4 Addressing e-mail to a CompuServe user =CompuServe@msnmail.hlp>proc4
3 Using Internet Newsgroups
4 Finding Internet newsgroups=FindNewsgroups@msnint.hlp>proc4
3 Tips and Tricks for Using the Internet
4 Frequently asked questions about the Internet=FAQInternet@msnint.hlp>overview
4 Restricting access to a service=PreventAccessBBS@msn.hlp>proc4
1 Tips and Tricks
2 Tips for using MSN=WinningFeatures@msn.hlp>overview
2 Working offline =WorkingOffline@msn.hlp>overview
3 Restricting access to a service=RestrictAccessNewsgroups@msnint.hlp>overview
2 Frequently Asked Questions
3 Signup=FAQSignup@msnpss.hlp>overview
3 Chat=FAQChat@msnpss.hlp>overview
3 Bulletin boards=FAQBBS@msnpss.hlp>overview
3 E-mail =FAQMail@msnpss.hlp>overview
3 Internet=FAQInternet@msnint.hlp>overview
3 Shortcuts =FAQShortcuts@msnpss.hlp>overview
1 Troubleshooting 
2 Signup and access problems=SignupProblems@msnpss.hlp>proc4
2 Printing problems=PTS_WHAT_WRONG@windows.hlp>proc4
2 Upgrading The Microsoft Network
2 Upgrading MSN=MSNUpgrades@msnpss.hlp>proc4
2 Getting the latest access numbers=GettingAccessNumbers@msnint.hlp>proc4
2 Member Support Phone Numbers
3 Member support phone numbers=CustomerService@msnpss.hlp>overview
:include w_fm.cnt
