| Outlook Web Access |

| Mailbox |

| Working with Mail Folders |
| Creating and Deleting Folders |
| Move/Copy Folders |

| Outlook Bar |

| Inbox |

| Calendar |

| Contacts |

| Public Folders |

| Options |

# Creating and Deleting Folders

You can organize your messages into a hierarchical file system, and continue to adjust it as your needs change. For example, you can have a folder called "My Team" with subfolders for each person on your team. When someone leaves your team, you can delete that person's folder. If someone moves to another team, you can move the folder to that team folder.

The folders you create can reside on the same level as your default folders (Inbox, Sent Items, etc.), or you can build a personal hierarchy by creating sub-folders within any existing Outlook Web Access mail folder. This means you can create subfolders within a default folder such as Inbox, or within a folder that you've created.

To create a new folder:

1. Make sure you are in the folder for which you want to create a subfolder. For example, if you want to create a new folder within your Inbox, you need to be in the Inbox when creating the folder. If you want the new folder to exist on the same level as your default folders, you need to be in Mailbox when creating the folder.
2. In the main toolbar, select Folder under the New drop-down menu.
3. The Create a new folder window will open. Type a name for your new folder.
4. From the drop-down menu, select the type of items this folder will contain. Your selection will determine the type of form (contact, calendar, message, etc.) Outlook Web Access will use to display this folder.
5. Click Create.
6. To cancel the operation, click Cancel.

To delete a folder:

1. Open the parent folder that contains the folder you wish to delete. For instance, if it is a sub-folder in your Inbox, open the Inbox to display that sub-folder.
2. Select the folder you wish to delete by clicking in the check box beside it.
3. In the main toolbar, click Delete.

Back to top